ZEALS Wins the Mizuho Innovation Award

ZEALS Co., Ltd. (ZEALS), Japan’s leading Chat Commerce provider, announced that it has received the Mizuho Innovation Award, an award given by Mizuho Bank, Ltd. to promising, innovative companies.

■About the Award
The Mizuho Innovation Award was established by Mizuho Bank, Ltd. in October 2017 to recognize startup companies that take on the challenge of innovative business. Eligible companies were selected and awarded based on the superiority of their business model, team strength, and growth potential.The winning companies will receive various types of support, including business matching with large companies.

■Reasons for Receiving the Award
Many companies are searching for the best way to connect with customers due to the diversification of consumers’ consumption and purchasing behavior and the advent of the cookieless age.
ZEALS was selected because of its AI-based chatbot technology, which has helped many companies improve their customer service experience.

By applying science to conversations, Zeals will continue its unique approach to conversational commerce with an acute focus on customer experience. ZEALS will further expand the service offerings of Chat Commerce and take on the challenge of the “Omotenashi Revolution,” a vision to bring Japanese customer service quality to the world through the power of technology.

■Chat Commerce by ZEALS
Chat Commerce is a platform provided by ZEALS that allows consumers to engage with brands, purchase products and make reservations while interacting with chatbots on interfaces such as LINE, Instagram, and digital signage. ZEALS’ Chat Commerce platform is implemented by more than 400 companies globally and supported by a dedicated team of communication designers that offer differentiated expertise to sales and marketing activities of enterprise customers.

■Company Profile　https://zeals.co.jp/en/
Company Name: ZEALS Co., Ltd.
Established: April 2014
Location: ARCO TOWER 6F, 1-8-1 Shimomeguro, Meguro-ku, Tokyo
CEO: Masahiro Shimizu
Business Description: Chat Commerce　https://chatcommerce.zeals.co.jp/en/